Ways the IRS Contacts Taxpayers:

The first time is usually by mail delivered by the U.S. Postal Service.

• They use email only with your permission.
• They text you only with your permission.
• They may call you to address account matters. In some cases, the IRS uses automated messages that direct you to IRS.gov to securely manage your account, make payments or resolve an issue. The messages don't share specific details.
• They might send a fax to verify or request employment information.
• In person visits are rare.
• A letter is generally sent before a visit is scheduled.

The IRS Does Not:

• Accept gift cards or prepaid debit cards as payment.
• Call with automated messages that threaten or direct to websites that aren't IRS.gov.
• Threaten to call law enforcement or immigration officials.
• Take your citizenship status, driver's license or business license.
• Mail tax debt resolution advertisements.